Last Updated: November 28, 2025
Welcome to Trusted Dogs. By accessing, browsing, or making a purchase on our website (www.trusteddogs.com), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website or purchasing any products.
If you do not agree with any part of these Terms, you must discontinue use of the site immediately.
1. Overview
Trusted Dogs (“we,” “our,” “us”) operates an online store that sells dog toys, accessories, and pet-related products. These Terms apply to all users of the site, including visitors, customers, merchants, browsers, and contributors.
2. Eligibility
By using our website, you represent that:
- You are at least the age of majority in your state or country of residence, or
- You have permission from a parent or legal guardian.
You may not use our products for any unlawful or unauthorized purpose.
3. Store Terms
You agree not to:
- Use our products for illegal or harmful purposes.
- Interfere with, disrupt, or misuse the website.
- Copy, reproduce, sell, or exploit any part of the site without written permission.
Violation of these Terms may result in termination of your access.
4. Product Information & Availability
We make reasonable efforts to display accurate product descriptions, images, and pricing. However:
- Colors and appearance may vary slightly due to device screen differences.
- Product availability is subject to change without notice.
- We reserve the right to discontinue any product at any time.
We are not liable for errors in product information or pricing.
5. Orders & Payment
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method provided.
- You will pay all fees and applicable taxes.
We reserve the right to:
- Refuse or cancel an order for any reason.
- Limit quantities purchased per person, per household, or per order.
- Contact you for additional verification before completing an order.
6. Shipping & Delivery
- Shipping times provided on the website or in emails are estimates, not guarantees.
- Delivery delays can occur due to customs, carrier issues, or inventory processing.
- You are responsible for providing an accurate shipping address.
- Once an order is shipped, we cannot modify the address or cancel the order.
Any customs duties, taxes, or import fees are the responsibility of the customer.
7. Returns & Refunds
Our Return & Refund Policy is part of these Terms. By purchasing from Trusted Dogs, you acknowledge and accept that policy.
General guidelines:
- Items may be eligible for return within 14 days of delivery.
- Products must be unused, undamaged, and in original packaging.
- Certain items (e.g., used pet products, clearance items, gift cards) may not be returnable.
- Customers are responsible for covering the cost of return shipping unless the item arrived damaged, defective, or incorrect.
We reserve the right to deny returns that do not meet our conditions.
8. Accuracy of Information on the Site
We strive to provide up-to-date and accurate information. However, the site may occasionally contain:
- Typographical errors
- Inaccuracies
- Omissions related to product descriptions, pricing, promotions, or availability
We reserve the right to correct errors at any time without prior notice.
9. Third-Party Tools & Links
Our website may include links or access to third-party tools or websites. We do not control or endorse these third parties.
You acknowledge that:
- We provide third-party tools “as is” without warranties.
- We are not responsible for content, policies, or actions of third-party websites.
- Use of third-party tools is at your own risk.
10. User Comments, Reviews & Submissions
If you post comments, reviews, photos, or submit content, you grant Trusted Dogs a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, edit, or distribute such content.
You agree that your submissions:
- Do not violate any law or third-party rights.
- Do not contain abusive, defamatory, threatening, or inappropriate material.
- Do not include personal information of others without consent.
We may remove content that violates these rules.
11. Personal Information
Your submission of personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose
- To violate local, state, national, or international regulations
- To transmit malware or malicious code
- For data mining, scraping, or automated data collection
- To harass, intimidate, or harm others
Violation may result in termination of your access.
13. Limitation of Liability
To the fullest extent permitted by law:
- Trusted Dogs is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the site or purchase of products.
- All products are sold “as is” and without warranty except where required by law.
- We are not responsible for delays, delivery failures, or issues caused by shipping carriers or customs agencies.
14. Indemnification
You agree to indemnify and hold Trusted Dogs, its owners, employees, and partners harmless from any claims or damages resulting from your:
- Misuse of the website
- Violation of these Terms
- Violation of any law or third-party rights
15. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website after changes constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by and interpreted according to the laws of United States, without regard to conflict-of-law principles.
17. Contact Information
If you have questions about these Terms, you may contact us at:
Trusted Dogs – Customer Support
Email: [email protected]
Website: www.trusteddogs.com
